Get help with online orders, including shipping, returns and warranty inquiries.

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View our product manuals and installation guides; including installation videos.

Installation guides

At Axkid, we value your confidence in our products. That’s why we offer personalized video call support with our AXKID Safety Advocate, helping you feel confident that your car seat is installed and used correctly for every journey.

Our video calls may be booked for:

• Installation questions
• Fit-to-child/harnessing questions
• Questions about accessories
• Any other product usage questions

Book a video call

View our return policy and manufacturer’s warranty information.

Returns, exchanges and warranty

Registering your Axkid product ensures you receive important safety updates, recall information, and product support when you need it.

Product registration is quick and easy, and helps us keep you and your child safer on every journey.

Product registration