If you need to change your delivery address after placing an order, please contact the Axkid customer support team as soon as possible. Changes to an order may be possible before it has been processed or shipped, but they are subject to approval and cannot be guaranteed.


If the order has already been dispatched, it may no longer be possible to update the delivery address. In that case, you may need to contact the shipping provider for further assistance.

First, check the tracking link in your shipping confirmation email for the latest delivery status.

If the tracking has not been updated or the order appears delayed, please contact the shipping provider or Axkid Customer Service.

If you purchased the product from a retailer, please contact the retailer directly.